Consumer Protection for Robo-Call Victims throughout Tennessee

Helping families put an end to illegal practices from our offices in Nashville, Hendersonville and Knoxville

We all know what a “robo-call” is: some company uses an auto-dialer to call your number, and then attempts to solicit you with an automated recording to purchase a good or service you didn’t ask for and likely don’t need. They are obnoxious and annoying – and they are also illegal. Thanks to the Telephone Consumer Protection Act, you have the power to seek justice against companies who try to scam you into unwanted purchases through incessant robo-calls and scare tactics. The Rocky McElhaney Law Firm helps to protect clients whose right to privacy is being ignored. With offices in Nashville, Hendersonville and Knoxville, we are always close by when you need our help the most.

The Telephone Consumer Protection Act (TCPA)

Under the TCPA, companies are no longer allowed to:

  • Call before 8:00am
  • Call after 9:00pm
  • Ignore your do-not-call request while you are on the phone
  • Deny your access to their information by refusing to give their names, the companies they work for or a ways to contact that company again
  • Auto-dial your cell phone or play pre-recorded messages

The law is supposed to restrict the number of unsolicited calls you get, either from live solicitors or from automated services. However, tax-exempt and non-profit groups are excluded from the TCPA, as are emergency calls; so are polling calls and market researchers, which is why so many people will be inundated with calls when election season rolls around.

Understanding the problem

Though these actions are illegal, it does not always stop unscrupulous telemarketers from robo-calling your house. That is because these companies face fines, but no real legal actions, if they continue to break the law. Scammers will continue to call you if they believe they can make more money from you than they might have to pay in fines, which usually fall between $500 and $1,500 per violation.

But all of this may be about to change because of a case in Texas. USA Today reports that “a federal judge has awarded a Texas woman nearly $230,000, saying a cable company harassed her with 153 robo-calls even after she complained about them.” That judge tripled the fine for each call – and other judges are sitting up and taking notice.

Standing up for what is right

Here at Rocky McElhaney Law Firm, we have extensive experience helping victims take the power back from those who hurt them. We are fierce courtroom litigators who know how to fight on your behalf in front of a judge, and how to build a case against those who put their profits before your well-being. If you have been continuously harassed by robo-calls and you are ready to take control of your life and your future, you can trust in our “Gladiators in Suits” to fight for you until the end.

Fighting against scammers who break the law

Tired of non-stop robo-calls? Been taken advantage of by a company whose doesn’t care about the law? It’s time to get serious about fighting back. The Rocky McElhaney Law Firm offers comprehensive representation to clients who have been scammed by a company using illegal methods to steal their money. Please call us toll free at 615-425-2500 or fill out our contact form to schedule a no-obligation consultation at one of our offices in Nashville, Hendersonville or Knoxville. We have dedicated our lives to helping victims in East Tennessee get the help they need. Let us fight for you.